Measures to support accessibility

Banyan Tree Kapalua takes the following measures to ensure accessibility of Banyan Tree Kapalua:

• Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Banyan Tree Kapalua is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Feedback

We welcome your feedback on the accessibility of Banyan Tree Kapalua. Please let us know if you encounter accessibility barriers on Banyan Tree Kapalua:

• Phone: +1 (808) 665-7089
• Business Address: One Ritz-Carlton Drive, Lahaina, Hawaii 96761

Compatibility with browsers and assistive technology

Banyan Tree Kapalua is designed to be compatible with the following assistive technologies:

• Firefox – view additional accessibility features here
• Chrome – view additional Google accessibility features here
• Internet Explorer – view additional ease of access options here
• Microsoft Edge – view additional accessibility features here
• Safari – view Apple accessibility features here

Banyan Tree Kapalua is not compatible with:

• Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
• Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.

Technical specifications

Accessibility of Banyan Tree Kapalua relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Banyan Tree Kapalua, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.

Assessment approach

This website was assessed for accessibility by the following approaches:

• Self-evaluation at site launch
• External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on:

Date

This statement was created on 9 February 2024 using the W3C Accessibility Statement Generator Tool.

Banyan Tree Kapalua

Date:

At Banyan Tree Kapalua we are committed to providing an excellent online experience for all our guests - including those with hearing, vision, and other disabilities.To ensure this, Banyan Tree Kapalua strives to substantially conform with Level AA success criteria of the Website Content Accessibility Guidelines (WCAG) 2.1 . Our website is designed, developed, and maintained in accordance with these guidelines, including regular testing.If you have any difficulty, questions, or would like to report any issues related to the accessibility of our website, please contact us at concierge@rckapalua.com or +1 (808) 665-7089.Subsequent reports were run on:

Browser Help and Support

You can optimize the way you use your web browser. You can update the settings on your browser which may help you improve the readability and visibility of each page.View the accessibility features of theses major browsers with the following links:

• Click Here for Accessibility Features in Mozilla Firefox
• Click Here for Accessibility Features on Google products
• Click here for Ease of Access Options on Microsoft Internet Explorer
• Click Here for Accessibility Features in Microsoft Edge
• Click Here for Accessibility Support on Apple products

Website Accessibility Features

The design of this website is done according to W3C Web Content Accessibility Guidelines (WCAG) 2.1, to provide accessibility to all users, and conform to priority checkpoints including, but not limited to:

Navigation Shortcuts

Use of the tab key to navigate through different elements of each page and use of the enter key on any highlighted link to activate it.

Structured Semantic Markup

The HTML headings indicate the structure of the document. The navigation menus are marked as HTML maps, which allows the menu title and menu items to be read as a group. For easy navigate, visit our Site Map at: https://www.banyantreekapalua.com/site-map

Images Visibility

All decorative graphics contain a “null” ALT attribute, whereas content images include a relevant descriptive ALT attribute.

Compliance with Standards

This site was designed in conformance with Level AA standards per the Web Content Accessibility Guidelines. The pages render as validate XHTML 1.0 and have structured semantic markup.

Accessibility References

• Web Accessibility Initiative (WA), standards and resources on web accessibility
• Section 508, resources regarding Section 508 of the Rehabilitation Act

Software and Services for Accessibility

The following free tools and services can be used to help view and interact with our website:

• Click here for W3C Markup Validation Service